Refund Policy
Refund Policy
At Attirelyus, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.
Please review our refund and return policy below.
Return Eligibility
We accept returns within 30 days of the delivery date.
To be eligible for a return, items must:
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Be unused, unworn, and unwashed
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Be in original condition with tags attached
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Be returned in the original packaging
Items that do not meet these conditions may not be eligible for a refund.
Non-Returnable Items
The following items cannot be returned or refunded:
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Final sale items
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Gift cards
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Personalized or custom-made products
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Intimate or hygiene-related items (if applicable)
Return Process
To initiate a return, please contact our support team at:
Email: support@attirelyus.com
Please include:
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Your order number
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The item(s) you wish to return
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Reason for the return
Our support team will provide return instructions.
Refunds
Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, refunds will be issued to your original payment method within 5–10 business days.
Please note that processing times may vary depending on your bank or payment provider.
Shipping Costs
Original shipping fees are non-refundable unless the item received was defective, damaged, or incorrect.
Customers are responsible for return shipping costs unless otherwise stated.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the issue.
We will work quickly to resolve the problem by offering a replacement or refund where applicable.
Order Cancellations
Orders may only be canceled within 12 hours of placement.
After this period, orders may already be processed or shipped and can no longer be canceled.
Late or Missing Refunds
If you have not received your refund after the stated processing period, please:
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Check your bank account again
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Contact your credit card company or payment provider
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Contact your bank for additional processing information
If you still need assistance, please contact us at support@attirelyus.com.
Contact Us
If you have any questions regarding our Refund Policy, please contact us:
Email: support@attirelyus.com
Website: Attirelyus